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Whatsapp Proving Successful For Kerala Police
Once the system is used wisely the citizens are expected to benefit hugely from this proactive step taken by the Police | By Yentha
On Aug 02, 2014

Trivandrum: The Whatsapp solution introduced by the police to control and catch errant auto rickshaw drivers in the city is proving to be a success. Most youngsters nowadays sport a smartphone and they have taken very kindly to Whatsapp to inform Police anytime they have a problem.

The project was introduced and implemented by the City Police Commissioner a few weeks back. At present the cops receive dozens of complaints every day through this system. Police will take action based on the severity of the complaint. Yentha was informed that the Police will take action against those auto drivers who were reported to have misbehaved with passengers.


According to Traffic CI Satheesh, “To make this mission more popular the Whatsapp number and email id issued by us will be published on the prepaid counters and also inside auto rickshaws.” It is also planned to publish Whatsapp number and mail id on the backside of the tickets issued from the prepaid counters also. City police started this mission with the help of National Informatics center.



Once if a complaint is received, the owner of the vehicle will be caught and a fine will be imposed .If this goes on well like in the past few weeks, it will surely benefit the larger public using autorickshaws.

The more we use it, the better the system gets. Perhaps the police can also think of a ‘Panic Button’, (similar to one introduced by UST Global for its employees) which would help elderly or technology-challenged passengers.

The number/email to remember are: 94979 30008 (whatsapp) and tvmcityautoptn.pol@kerala.gov.in (email id)

 
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